If you have sat down ready to watch your favorite sports team on TV or the last episode of a TV show you spent many months watching, then notice your TV screen doesn’t seem to be responding when you press the firestick buttons on the remote then panic no more as we have all the potential issues with this and the solutions below.
Steps for Troubleshooting A Firestick That Doesnt Turn On
Here at Strong IPTV, we like to take a more logical approach when it comes to technology not working, which involves troubleshooting steps starting from the easiest tests and progressing to the harder test until we find the solution so let’s begin with the easiest checks.
Check Your Firestick Has Not Crashed Or Hung
You may see a black screen if your Amazon Firestick has crashed or hung (think Windows operating system 🙄).
The way to test this would be to unplug your power plug from the wall and wait a good 20 seconds before you plug it back in and this will hard restart the device.
The above is a famous line regarding tech support and is an inside joke about how the first thing should always be to unplug your device and plug it back in after 20 seconds such as a wireless router, PC, TV, and mostly all other devices.
See How To Fix An Overheating Amazon Firestick.
If that didn’t fix it which most of the time works then keep on troubleshooting by following the below.
Your Firestick Remote Has Unpaired With Your Firestick
Sometimes the Firestick can just decide to unpair don’t ask us how or why but it is known to happen so if you have not been seeing the low battery warning popping up on the TV recently we can suppose the Firestick remote has unpaired, that if you can see anything on the TV screen from the first test above.
We won’t get into how to fix this in this article as we have a How to Reset Your Amazon Firestick Remote guide you can follow to do this quickly and easily.
If you do not see a picture after the first troubleshooting step then it’s time to move on to the next test below.
Plug your Firestick Into Another HDMI Port
You would be surprised just how often an HDMI port can fail on your Smart TV via the port slightly being unconnected from the TV’s motherboard which can happen if you plug devices in and out a lot or can also happen with age.
So your next test is to plug the Firestick HDMI or the stick itself if you’re not using the HDMI extender that comes with the Firestick into a known working HDMI port.
If the firestick still doesn’t want to play ball then there can only be one test left.
Check The Power Cable And Power Plug Of the Amazon Firestick
What you will want to do is completely unplug the firestick from your TV and plug socket and check both the firestick, firestick power cable, firestick power plug, and the wall socket for any visible damage.
If you do not spot any damage then you can try and plug the firestick into a new socket and make sure you don’t have too many electrical devices running on the same extension if you are using an extension for your plug socket.
See What to Do If Your Firestick Keeps Restarting
If all seems fine and you have tried a new socket and “no bueno” then replace both the power plug and power cable and try a new socket to see if your firestick can come back to life.
If you still can’t get any life from your firestick then you will either need to test it in another room or TV or test another firestick you have in the same household on the same TV to see.
At this point, it is most likely your Firestick is broken so you will either have to buy another as they are low priced and the best devices for the price range or send it back if still under warranty.
Conclusion
We have laid out a logical flow to fixing your unresponsive firestick so you can be sure you can get to the bottom of why your firestick won’t turn on or why your TV screen is black.